Your information
Privacy notice.
How Xchange4Cash uses and protects information provided through enquiries and in-store dealings.
Last updated: 26 September 2026
Information we receive
We may receive information you provide when you email, message or visit us, including your name, contact details, photographs and information about an item. For completed transactions, we may also need identification, payment and transaction records where required by law or our business procedures.
How we use it
- To answer enquiries and assess whether an item may be suitable for an in-store valuation.
- To complete and administer transactions or agreements.
- To prevent fraud, keep appropriate records and meet legal duties.
- To deal with complaints and protect our legitimate business interests.
Sharing and storage
We do not sell personal information. We may share it with service providers, professional advisers, payment providers or public authorities where necessary and lawful. We keep information only for as long as needed for the reason it was collected and any applicable legal requirements.
Your choices and rights
You may ask us about the personal information we hold about you, request a correction, or ask us to consider deletion or restriction where the law provides those rights.
Contact us
Email [email protected] or write to Xchange4Cash, 52 Gold Street, Northampton, NN1 1RS.